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    Ways to say better English 1

    ลำดับตอนที่ #14 : What Are Open-Ended Questions? Learn How To Use Them Effectively

    • อัปเดตล่าสุด 18 พ.ค. 65


    What Are Open-Ended Questions? Learn How To Use Them Effectively

    We ask a lot of important questions: What is love? What time does the bus get here? Doesn’t the Golden Snitch make the whole rest of the game pointless and unnecessary? All of the questions that we ask fall into two major categories: open-ended questions and closed-ended questions. What do these names really mean? What is the difference between the types of questions? We are going to answer those questions and explore how the type of question you ask often impacts the type of answer you’ll get.

    What is an open-ended question?
    An open-ended question is any question that can’t be answered with a single word or doesn’t have a specific correct answer. Typically, a person will need to stop and think about how to answer an open-ended question. Open-ended questions can and often do have long answers and may also ask a person to answer with an opinion or personal interpretation rather than ask them to recite a fact.

    Examples of open-ended questions
    The following questions are examples of open-ended questions; they can’t be answered with a single word and/or don’t have a single correct answer.

    - Why do you like pop music?
    - What were you doing on the night of March 5?
    - What effects did the Industrial Revolution have on society?
    - Who was the best player to play for the Denver Broncos and why?
    - What is your most precious childhood memory?


    What is a closed-ended question?
    A closed-ended or closed question is, simply put, any question that isn’t an open-ended question. A closed-ended question either has a person choose from a selection of answers, can be answered with a single word, or has a fixed correct answer. Often, closed-ended questions are referred to using terms that specifically describe what kind of question it is. For example, you have probably heard closed-ended questions referred to by names such as “multiple-choice questions,” “yes or no questions,” “true-false questions,” or “fixed-choice questions.”

    Closed-ended questions often have short answers that a person may only need a second to figure out. Closed-ended questions often require facts as answers and often only have a single correct answer. They may ask a person’s opinion, but rarely ask a person to explain their opinion or to elaborate further on it.

    Examples of close-ended questions
    The following questions are examples of close-ended questions. They either have a fixed answer, can be answered with a single word or short phrase, or ask a person to select from a choice of specific answers.

    - Is an apple a fruit? (The only logical answers are “Yes” or “No.” The question also has a single correct answer: Yes.)
    - True or False? Penguins can swim. (A person is asked to choose between two answers. The question also has a fixed answer: True.)
    - Who was America’s first president? (This question has a fixed, short answer: George Washington.)
    - What time is it? (This question has a single correct answer.)
    - Which country do you live in? (Although this question has many possible answers, a person can and probably will answer it with a single word or phrase.)


    What is a leading question?
    A leading question is a question that is worded in a way so as to lead to an answer that the asker wants. A leading question could be either an open-ended or closed-ended question.

    An example of a leading question would be We all know that Colonel Mustard is the culprit, right? By the way that this question is worded, the asker clearly expects the answer to be “Yes.” By framing the question this way, the asker is trying to lead someone to an answer they want: that Colonel Mustard is the guilty person.

    Here are two more examples of leading questions:

    - Closed-ended: Should we really continue to listen to this obvious liar? (The asker of this question clearly wants someone to answer “No.”)
    - Open-ended: What do you think about the abominable act of declawing cats? (The asker of this question has used biased language to make it clear that they expect the answer to be a negative opinion of something they personally dislike.)

    When to use open-ended vs. closed-ended questions
    Generally speaking, the choice of whether to ask an open-ended or closed-ended question will depend entirely on what the point of the question is. If a person wants a quick, simple answer they will probably ask a closed-ended question. On the other hand, if they want to know every detail of a person’s thoughts, they are much more likely to ask an open-ended question. Often, an asker will use both open-ended and closed-ended questions to test someone or to try and find the answers they are looking for. Let’s look at some specific situations where different types of questions might be used.


    Surveys
    Often, the point of surveys is to try and learn people’s opinions or feelings about something. Depending on how much detail is wanted, a survey constructor may decide to use either open-ended or closed-ended questions.

    For example, national surveys are often interested in gathering information or opinions of very large groups of people. Because they may not have the time or resources to review thousands or millions of lengthy responses, these surveys will often only have multiple choice questions (closed-ended) with short answers such as What is your age? or Who do you plan to vote for in the election? Because the answers are short, the survey taker can quickly and accurately review them and discover the information they were after. Even when using closed-ended questions, though, a survey maker may first use a data collection survey that uses open-ended questions to try and figure out what the answer choices for closed-ended questions should be.

    However, a survey maker might instead want long, detailed opinions. For example, a company might survey its customers to get feedback on their products or services. In this case, the company specifically needs detailed answers so they can learn exactly what people like and don’t like. For a survey like this, they will probably ask open-ended questions such as What is your least favorite ride in the amusement park and why? or How can we better address the needs of our younger audience members?
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