Contact Google Customer Service Help Center

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As we address the needs of our customers, including those affected by the situation, call wait times may be longer than usual. In an effort to provide you with the best possible customer experience, we encourage you to take advantage of our online self-service banking tools. In most cases, this is the fastest and easiest option.

how to access Google support resources. You can't call or email Google's customer service team directly; In fact, the only time you can talk to Google is when you request support for a specific article (eg your Android phone) or send a press-related email. In virtually all circumstances, contacting Google will not solve your problem. Since you cannot contact Google for support for services like Gmail or YouTube, you can use Google's support site for instructions. Be aware that many numbers and email addresses claiming to be from Google are actually scams.

Google is an American multinational technology company that specializes in Internet-related products and services. Its products include online advertising, search, cloud computing and software technologies. Google is based in Mountain View, California. In 2015, Alphabet Inc. became the parent company of Google.

Use of Google assistance

Understand how the Google Help Center works. Since Google can't provide customer service for things like password resets or account recovery, it has a comprehensive list of common help topics and tutorials for common problems.

While the support center does not constitute contacting Google, it is the only Google-based alternative for issues for which you may feel the need to contact Google.

Open Google Support. Go to https://support.google.com/ in your computer's web browser.

Pick a product. Click the name of the product you are having problems with.

For example, if you have problems with Google Chrome, you need to click on the Google Chrome option.

Review available support resources. You will see a list of common topics in the middle of the page, so find your question or problem there.

Select a category of support resources. Click on the question or problem category you would like to use. You should see the category expand to show more specific options.

If clicking the category opens a support page, skip the next step.

You can also type your question or problem in the search bar at the top of the page.

Select a topic from support resources. Click on one of the topics under the expanded category. Doing so will open the topic's support article page.

If you wrote your question or problem in the search bar, you will click on the topic that appears in the drop-down menu below the search bar.

Follow the instructions in the support article. Carefully read the support article that opens, and then follow the instructions in the article to try to fix the problem.

You may need to follow the instructions in several articles to fully address your issue.

Most support articles have a list of related articles on the right side of the page.

See the support numbers for your Android phone. If you would like to receive support for a non-Pixel Android model, you can view the list of support numbers to call by doing the following:

Click on Pixel Phone on the Google support page.

Click Contact Us at the top right of the page.

Click Android Device Support.

Review the drop-down list of phone numbers.